For pet parents

How Petit-o
works

From creating your pet profile to leaving a review, Petit-o makes pet care booking feel safe, simple, and beautifully organized.

Woman with dog, cat, rabbit, bird and guinea pig
01
Set up your pet

Create a complete pet profile

Start by creating your pet profile with the details that help sitters deliver the best care possible. Add pet type, age, weight, and photos.

Add one or multiple pets
02
Choose the right service

Select what you need and send a request

Choose the pet service that fits your situation, including pet sitting, walking, feeding, grooming, training, or transport. Petit-o helps structure the request based on the service, so dates, times, location, and optional pickup or drop-off details are easy to define.

Supports sitting, walking, feeding, grooming, training, and transport
Service details adapt to the type of care
Add dates, times, location, and extra notes
03
Find the right match

Send a public or private request

You can either send a request directly to a specific sitter or create a public request that nearby sitters can respond to. Once sitters express interest, you review your options and choose the one that feels best for your pet and your schedule.

Public requests can reach nearby sitters
Private requests can go to one sitter directly
Choose the sitter you trust most
04
Confirm with confidence

Secure your booking and pay safely

After you choose a sitter, Petit-o creates the booking and lets you complete payment securely through the app. Payment is handled through Stripe, giving you a protected and reliable checkout flow before the booking becomes fully active.

Secure payment flow through Stripe
Booking is confirmed after successful payment
A clear, protected in-app checkout experience
05
Stay connected

Chat with your sitter during the booking

Once your booking is paid, in-app chat becomes available so you can stay in touch with your sitter, ask questions, and receive updates while the service is active. Communication stays organized inside Petit-o for a smoother experience.

Protected in-app chat
Ask questions and share updates easily
Communication stays linked to the booking for two more days after completion
06
Complete & review

Booking completes automatically at the end date

When the scheduled service period reaches its end date, Petit-o automatically completes the booking. After that, you can leave a review, rate your experience, and help future pet parents choose trusted sitters with more confidence.

Automatic booking completion
Leave a rating and review after completion
Help great sitters build trust and reputation

Verified sitters

Petit-o is built around trust, helping pet parents connect with sitters who have gone through verification and profile review.

Issue reporting

If something goes wrong during an active booking, pet parents can report an issue and request support through a structured workflow.

Support tickets

Need help beyond a booking? Pet Parents can create support tickets, add details, and track progress directly inside the platform.

Receipts & clarity

After completion, pet parents can access payment receipts and keep a clear record of their bookings and transactions.

Why pet parents love Petit-o

Premium pet care booking, without the stress

Create your pet profile, choose the service you need, send a request, pick the right sitter, pay securely, stay connected through in-app chat, and leave a review after the booking is complete — all in one premium, beautifully simple experience.