How Petit-o works

Start by creating your pet profile with the details that help sitters deliver the best care possible. Add pet type, age, weight, and photos.

Choose the pet service that fits your situation, including pet sitting, walking, feeding, grooming, training, or transport. Petit-o helps structure the request based on the service, so dates, times, location, and optional pickup or drop-off details are easy to define.

You can either send a request directly to a specific sitter or create a public request that nearby sitters can respond to. Once sitters express interest, you can message them in the app, ask your questions and choose the one that feels best for your pet and your schedule.

After you choose a sitter, Petit-o creates the booking and lets you complete payment securely through the app. Payment is handled through Stripe, giving you a protected and reliable checkout flow before the booking becomes fully active.

Chat opens when you send the first message to a sitter who has shown interest in your request: for a private request, the sitter you sent it to; for a public request, any of the sitters who expressed interest. To keep everyone safe, the pre-booking chat is monitored so phone numbers, emails, links and other contact details aren’t shared. Once the booking is created, the booking chat opens so you can coordinate the service, and your earlier conversation stays available to read.

When the scheduled service period reaches its end date, Petit-o automatically completes the booking. After that, you can leave a review, rate your experience, and help future pet parents choose trusted sitters with more confidence.